About Laidlaw

 Laidlaw, No.1 for added value in the construction sector. Supplying to some of the most prestigious building projects in the UK for over 130 years…

At Laidlaw we pride ourselves in knowing our marketplace. Our unrivalled expertise coupled with product development and continual innovation across all aspects of our business enables us to respond to the changing needs of our customers. With a client list which includes Sainsbury's, Tesco, Asda, Halifax, Portakabin and Virgin, those needs can be very demanding.

Managing Director, John Jefferies

For over 130 years Laidlaw has been supplying door hardware and fittings to some of the most prestigious buildings in the UK and overseas. We have built up an enviable reputation for supplying to projects of any scale, delivered on time and to the highest technical specifications.

Laidlaw, Providing Total Solutions

The Laidlaw philosophy is to work closely with architects and specifiers to provide a total solution to suit each particular application. Each element is carefully selected to meet the performance, aesthetic and budgetary requirements of every project. We supply to a nationwide network of contractors and deliver accurate solutions in all areas of the construction industry.

Our CORE Values

Laidlaw has a set of Core Values or guiding principles which underlie everything we do and how we interact between ourselves and our stakeholders.  These are set out in the illustration above and can be briefly explained as follows:  

INTEGRITY

• Be open and honest in your dealings with others
• Be trusting of others
• Observe confidentiality

RESPECT

• Treat others as you would like to be treated
• Be objective and consistent in your feedback
• Recognise the achievements and abilities of others

ACCOUNTABILITY

• Deliver what you commit to
• Make decisions and see them through
• Take ownership of issues
• Show initiative and be proactive
• Own your own development

CUSTOMER FOCUS

• Understand who your customer is
• Really focus on the needs of your customers
• Be adaptable and flexible
• Get it right first time -  every time

ONE TEAM

• Work together to achieve common goals
• Ask for and listen to the views of others