Laidlaw has developed a collaborative working relationship by understanding and demonstrating the true values of a cohesive integrated supply chain. The preconceived idea that supply chains are vertical, with communication only being allowed to flow through the respective tiers restricts the opportunity for innovation, communication and value management. The ability to be flexible in communication and manufacturing within the vertical and horizontal supply teams enables integration benefits to be realised on many levels.

By their very nature, integrated supply chains will generally be project specific and transient, drawing upon previous experiences and working relationships. The principles and practices of these successful supply chains are then carried over to future projects.

The concept is not new, nor are the benefits associated to all parties, from reduced cost and risk to improved lead times and cost saving. The commitment from all parties to embrace the ethos of working as part of an integrated team is key to the success of a project or long term working relationship.